Suzanne wrote: |
Ok I haven't mailed this out yet. I want your input before I do. Some eloquent pros would be helpful. Here's the first draft; titled; No Reply? Well I assume you told me to take a hike. Sorry about that. I also assumed that you had professionalism, integrity, and as you put it in your web site ad "with our friendly shop you and your weapon will be treated special". I didn't ask for crappy work to be done but you assumed it. I didn't ask for you to use crappy parts, but you assumed it. Inexpensive means not expensive. Do you know what my idea of expensive is? Didn't think so. I guess I got the special treatment!! Ha! In turn I should also do you a favor. Your two local referrals may find it hard to do business with such special treatment served up. I suppose, since you are obviously in no need for new business and don't even want to think about the word inexpensive, I'll explain to them what your thoughts on the subject are. I'm sure they will find it worry free to send you only the crown jewels of the area.....well there aren't any, so it will be pretty easy. I won't be doing business with you or anyone that supports you. That goes for my friends as well. Your referrals will find this fascinating. |
44marty wrote: | ||
I kind of like the first draft, Suz. I certainly don't see anything slanderous in it. I would give this guy about 10 business days before sending it, though. He may be away on vacation - that is, unless you hear from one of the local shops that he has made his weekly pickup. I don't know how a shop can do business like that "in the blind" so to speak. Still think that the best way to handle this would be face-to-face. Maybe if you e-mail him a photo and suggest discussing this over coffee the next time he makes his rounds? Having a few potential and/or previous customers in the coffee shop to witness his likely arrogance would get the word out better than anything. If instead it turns out to be a misunderstanding, and he is apologetic, you could get the work done locally after all. Either way it could be a no-lose situation. |
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