Browning

SingleShotLover · Posted: Wed Oct 01, 2014 5:04 am Post subject: Browning

I always like to give credit when a firearms manufacturer goes over and beyond in dealing with customers. Browning is now one of those companies.

When I purchased my T-Bolt Browning was running a special by which they paid the sales tax with a rebate check. I filled out the appropriate paperwork and in a matter of a couple weeks or less I had the check. I deposited it in my bank by way of "phone picture deposit" and though no more about it.

A couple weeks ago I got a letter from Browning asking about the check. It seems that my bank did not get the transfer (first time that has happened, and I use that method quite a bit) and I hadn't noticed. I did some research and found it had not been recorded and informed Browning. Since the promotion deadline had long since passed, I figured that I was out of luck. I was wrong. Lo and behold, yesterday I received a new check...no questions asked.

Bottom line is that if Browning is that diligent about a promotional event, I feel pretty confident in their service should I ever have firearm issues. Kudos to Browning!