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Filed my first BBB.org Complaint
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Dimitri
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Joined: Nov 25, 2005
Posts: 5906
Location: Southern Ontario

PostPosted: Sun May 16, 2010 3:12 pm    Post subject: Filed my first BBB.org Complaint Reply with quote

Well after a LONG time with having this issue I finally filed my first complaint with the Better Business Bureau. I am posting it here as a warning for others not to do business with the person.

Quote::
MoJo Enterprises (Otherwise known as Mojo's Radio Shop)
2810 N. Thomas PL.
Traverse City MI 49686

From November till today, I did not receive my radio (Cobra 148, Peak & Tune, Puck Mount, Predator 10K Antenna, some co-ax) or my money back from him. And all I have gotten is excuses from him so far. I suggest you stay away.

Dimitri

_________________
A thousand hills, but no birds in flight, ten thousand paths, with no people's tracks. A lonely boat, a straw-hatted old man, fishing alone in the cold river snow.


Last edited by Dimitri on Sun May 16, 2010 3:24 pm; edited 1 time in total
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slimjim
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Joined: May 16, 2009
Posts: 7051
Location: Fort Worth TX

PostPosted: Sun May 16, 2010 3:22 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

If you paid with credit card or PayPal, you should be able to protest and get your money back.

_________________
"To anger a conservative, lie to him. To anger a liberal, tell him the truth." - Theodore Roosevelt

"The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it." - Albert Einstein
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Dimitri
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Joined: Nov 25, 2005
Posts: 5906
Location: Southern Ontario

PostPosted: Sun May 16, 2010 3:26 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Paypal won't accept a protest that is longer then 3 months old, nor will they accept a protest that was done on any site but Ebay nowadays anyways.

Dimitri

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A thousand hills, but no birds in flight, ten thousand paths, with no people's tracks. A lonely boat, a straw-hatted old man, fishing alone in the cold river snow.
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slimjim
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Joined: May 16, 2009
Posts: 7051
Location: Fort Worth TX

PostPosted: Sun May 16, 2010 3:32 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

I had an issue with a refund from a custom ammo company. It was coming up on three months, I was getting lots of excuses like you, but they still hadn't refunded my money. I called the credit card company to verify how much time I had before raising it as an issue, they told me 6 months. However, I got a call the next day from the company and my money refunded that week. I have to believe the credit card company stepped in even though I didn't ask them to. It can't hurt if you send PayPal your log and ask for their help. What do you have to loose. I don't think I'd use PayPal again if they don't help out.

_________________
"To anger a conservative, lie to him. To anger a liberal, tell him the truth." - Theodore Roosevelt

"The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it." - Albert Einstein
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Dimitri
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Joined: Nov 25, 2005
Posts: 5906
Location: Southern Ontario

PostPosted: Sun May 16, 2010 3:36 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

I very rarely use PayPal. I will give the BBB.org method a run now. I will check with PayPal though, thanks.

Dimitri

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A thousand hills, but no birds in flight, ten thousand paths, with no people's tracks. A lonely boat, a straw-hatted old man, fishing alone in the cold river snow.
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shrpshtrjoe
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Joined: Jan 26, 2005
Posts: 2955
Location: Maryland

PostPosted: Sun May 16, 2010 4:05 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

That sucks D I hope you get it resolved.

Joe

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Pumpkinslinger
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Joined: Sep 22, 2007
Posts: 4385
Location: NC foothills

PostPosted: Sun May 16, 2010 9:22 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Maybe you can get an MI member to go visit them and ask about your order?

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Mike

"I ain't no better than anyone else, and there ain't no one better than me!" Ma Kettle

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Vince
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Joined: May 25, 2005
Posts: 13024
Location: Brisbane AUSTRALIA

PostPosted: Sun May 16, 2010 10:06 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

That's a bit ordinary mate. Not sure how things work over there, but we have a Govt organisation called Consumers Affairs, and they will step in on your behalf if necessary.

Good luck mate...hopefully your get either your radio or your money very soon.

Cheers, Vince

_________________
Cheers, Vince Cheers

Illegitimi non carborundum
(Never let the bastards grind you down)

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"Nulla Si Fa Senza Volonta."
(Without Commitment, Nothing Gets Done)
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Erny
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Joined: May 13, 2010
Posts: 130
Location: Brisbane

PostPosted: Mon May 17, 2010 12:10 am    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Hey Dimitri, that sucks mate, nothing worse than a rippoff merchant.
Hope you get your money back!

Cheers erny

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If it aint broken, don't fix it!
In God we Trust. All else pays cash!
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chambered221
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Joined: Aug 17, 2007
Posts: 3439
Location: Lost for good !!!

PostPosted: Mon May 17, 2010 4:18 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Good choice D !!! If they're still as good as they use to be you'll be happy with it !!!

Might want to consider filing a complaint with the States Attorney General. Good Luck getting it resolved.

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Ask as many people needed, sooner or later your question will be answered the way you want it answered !!!

A free people ought not only to be armed and disciplined, but they should have sufficient arms and ammunition to maintain a status of independence from any who might attempt to abuse them, which would include their own government.
~George Washington
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Dimitri
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Joined: Nov 25, 2005
Posts: 5906
Location: Southern Ontario

PostPosted: Mon May 17, 2010 4:32 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

He is attempting on a 2nd CB radio forum to tell me he will ship the equipment again, that he has reordered it and is waiting for it, without telling me when he actually expects to ship. None the less I made it clear its refund or nothing as I had a legally binding contract from him to refund my money when he said he would in a week on April 28th.

I've actually already talked to a lawyer, he was the 2nd person to suggest the BBB. None the less if it does not get resolved I will let my lawyer handle it.

Dimitri

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A thousand hills, but no birds in flight, ten thousand paths, with no people's tracks. A lonely boat, a straw-hatted old man, fishing alone in the cold river snow.
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PaulS
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Joined: Feb 18, 2006
Posts: 3382
Location: South-Eastern Washington - the State

PostPosted: Mon May 17, 2010 8:44 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

If he is a member of the BBB it will work - you will get your money. If he is not a member then contact the Attorney general and report it as fraud. You can file a police report and tell him that if he returns your money you will be forced to drop the charges. (whether you actually can drop them after filing is something you will have to take up with the police afterwards)

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Paul
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Dimitri
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Joined: Nov 25, 2005
Posts: 5906
Location: Southern Ontario

PostPosted: Tue May 18, 2010 5:39 am    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Lawyer told me exactly that Paul. But said to file the complaint with the BBB and then after the 30 days if the BBB route doesn't cut it. He'll contact Michigan's Attorney General to file fraud charges.

Dimitri

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A thousand hills, but no birds in flight, ten thousand paths, with no people's tracks. A lonely boat, a straw-hatted old man, fishing alone in the cold river snow.
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Dimitri
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Joined: Nov 25, 2005
Posts: 5906
Location: Southern Ontario

PostPosted: Fri May 21, 2010 9:35 am    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Just a update, after the more recent events since my last post he agreed to reship the radio, provide proof with pictures that he has the equipment and will be providing me a UPS tracking number today when he ships it.

This is the stuff by the way:



Looks like its working out alright.

Dimitri

_________________
A thousand hills, but no birds in flight, ten thousand paths, with no people's tracks. A lonely boat, a straw-hatted old man, fishing alone in the cold river snow.
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Vince
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Joined: May 25, 2005
Posts: 13024
Location: Brisbane AUSTRALIA

PostPosted: Fri May 21, 2010 6:09 pm    Post subject: Re: Filed my first BBB.org Complaint Reply with quote

Well done 'Mitri...looks like things have worked out OK for you mate.

Cheers, Vince

_________________
Cheers, Vince Cheers

Illegitimi non carborundum
(Never let the bastards grind you down)

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"Nulla Si Fa Senza Volonta."
(Without Commitment, Nothing Gets Done)
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