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Actual Call Centre Conversations
Jokes, funny stories and general humor
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Vince
Site Admin
Site Admin


Joined: May 25, 2005
Posts: 15718
Location: Brisbane AUSTRALIA

PostPosted: Thu Feb 01, 2007 1:52 am    Post subject: Actual Call Centre Conversations Reply with quote

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".

------------------------------------------------------------------------------------------------------
Samsung Electronics
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think you mean the telephone point on the wall".

----------------------------------------------------------------------
RAC Motoring Services
Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia?"
Operator: "Doesn't the product give you a clue?"

----------------------------------------------------------------------
Caller (enquiring about legal requirements while travelling in France ): "If I register my car in France , do I have to change the steering wheel to the other side of the car?"

----------------------------------------------------------------------
Directory Enquiries
Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?"
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".

----------------------------------------------------------------------
Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label - Woven in Scotland".

----------------------------------------------------------------------
On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: "I haven't got a pen, so I'm steaming up the window to write the number on".

----------------------------------------------------------------------
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point?".
Customer: "Sure. You told me to write 'click' and I wrote 'click'".

----------------------------------------------------------------------
Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"

----------------------------------------------------------------------
Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".

----------------------------------------------------------------------
Cheers, Vince

_________________
Cheers, Vince Cheers

Illegitimi non carborundum
(Never let the bastards grind you down)

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"Nulla Si Fa Senza Volonta."
(Without Commitment, Nothing Gets Done)
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4rum
Member
Member


Joined: Jan 06, 2007
Posts: 211

PostPosted: Thu Feb 01, 2007 5:25 am    Post subject: Re: Actual Call Centre Conversations Reply with quote

In the middle of a pursuit through a rural part of our county, an officer suddenly came on the radio from nowhere and screamed...

".... I've gone up a hill, down a hill and around a turn... where am I?"

My reply...."ok... I give up... where?"
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Vince
Site Admin
Site Admin


Joined: May 25, 2005
Posts: 15718
Location: Brisbane AUSTRALIA

PostPosted: Thu Feb 01, 2007 6:05 am    Post subject: Re: Actual Call Centre Conversations Reply with quote

4rum wrote:
In the middle of a pursuit through a rural part of our county, an officer suddenly came on the radio from nowhere and screamed...

".... I've gone up a hill, down a hill and around a turn... where am I?"

My reply...."ok... I give up... where?"

The obvious reply to that one is:

".......wow man.....you are round the corner......on the other side of the hill !! "

or "..... cool down man....... you didn't say ....... over the hill and around the corner did you?...... I hope not ..... that is a bad place .....very nasty!" "Back up round the corner...... up the hill ...... down the hill .... turn around and get the hell outa there .... NOW !!!!" Very Happy Very Happy

Laughing Laughing Laughing

Cheers, Vince

_________________
Cheers, Vince Cheers

Illegitimi non carborundum
(Never let the bastards grind you down)

Live simply. Love generously. Care deeply. Speak kindly. Leave the rest to God.

"Nulla Si Fa Senza Volonta."
(Without Commitment, Nothing Gets Done)
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